The Supervisor Tool is part of Copyl, our platform for managing team data. You log in to Copyl using the same credentials as in the HAVS Protect app.
đź’ˇ Important:
Your data is always saved in the system, even if you experience login issues or temporary errors.
Common Recommendations Before Troubleshooting
- Check your internet connection.
Switch to another network (Wi-Fi or mobile hotspot) if needed. - Restart your browser.
- Try a different browser.
Recommended browsers: Chrome, Edge, Safari. - Try using another computer if possible.
Forgot Your Password?
You can reset your password directly in Copyl.
Go to: https://app.copyl.com/en/account/forgot
Enter your email and follow the instructions in the email you receive.
Tip: Check your spam/junk folder if the email doesn’t arrive within a few minutes.
Can’t Log In to Copyl?
Have You Logged In Before?
If this is your first time logging in, your account needs to be verified.
- Check your inbox for a verification email from Copyl.
- Click the link in the email to activate your account.
If you did not receive the email, or you still can’t log in after verifying, contact [email protected].
Include screenshots of any error messages for faster troubleshooting.
HAVS Protect Manager Page is Blank/Empty
If the page loads completely blank, this is caused by a loading error.
Quick Fixes
- Log out and log back in:
- Click the profile icon (top right) in Copyl and select Log out.
- This clears temporary settings.
- Log back in and try again.
- Clear browser cookies and cache:
- This step helps remove old or corrupted session data.
- Search for “clear cookies and cache” followed by your browser name for step-by-step instructions.
Need help? Contact us at [email protected] and describe the issue.
Including screenshots and details like browser type and device (Windows, Mac, etc.) helps us solve your issue faster.
